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A new upholstery fabric can change the feel of a favourite chair or help a custom sofa settle beautifully into your home. Colour is often the first thing we notice, but the right choice also needs to suit the way you sit, relax and use the room.
Before you fall in love with a swatch, work through these five questions. They will help you arrive at your upholstery consultation with a clearer idea of what matters.
Start with everyday life. Is this the sofa everyone gathers on each evening, a reading chair used for hours at a time, or an occasional seat in a quieter room?
Think about who uses it, how often, and whether pets share the space. A fabric that suits an occasional chair may not be the best choice for a busy family sofa. Ask about suitability for your particular piece and level of use, rather than choosing on appearance alone.
If you are considering reupholstery, make a short list of what you want to keep and what you would like to change. You might love the shape and proportions but want a different colour, firmer cushions or a more comfortable seat.
Photograph the whole piece and any areas that concern you. Ask what needs assessment before work is quoted, including the frame, seat support and cushion fillings. New fabric is only one part of the conversation.
Ask for the fabric’s cleaning and care instructions before making your final selection. Consider whether those requirements fit your household and how you normally look after furniture.
Also mention where the piece will sit, particularly if it receives strong daylight. Ask about the fabric’s suitability for that position and what care or protection may be needed. Avoid assuming that a dark colour, textured weave or performance label answers every practical question.
Look at upholstery alongside the finishes and furnishings you are keeping: flooring, rugs, wall colour, timber tones and other seating.
Where samples are available, view them in the room during daylight and under your evening lighting. Notice both colour and texture. A fabric can look quite different across a larger surface, so consider its relationship to the whole piece rather than judging a small swatch in isolation.
Piping, seams, cushion shape and pattern placement all influence the final result. A contrasting edge can highlight a chair’s outline, while a quieter finish can let its shape or fabric take the lead.
For patterned fabrics, ask how the design will be positioned across cushions, arms and the back. Confirm the agreed details, scope of work and expected timing before proceeding.
Bring photographs of the furniture and room, approximate dimensions, any fabric or colour references you like, and a note of your priorities and budget. If you have a date in mind, mention it early so timing can be discussed.
Tempo Interiors offers custom-made furniture and upholstery, with designers and decorators available to guide your selections. Whether you are considering one piece or coordinating a room, contact our team to discuss your ideas and arrange an appointment at our Mosman studio.
Contact Tempo Interiors to discuss your upholstery brief.
SHIPPING
At Tempo Interiors we offer two different types of delivery, determined by the products in your order to ensure a great delivery experience.
We use specialist furniture removalist companies for all larger furniture items. Homewares and accessories are sent by Fastway carrier, rugs are sent by Startrack. Please note that multiple product orders are charged according to the product with the highest delivery type.
HOW DOES THE DELIVERY PROCESS WORK FOR FURNITURE?
Once items are dispatched, our allocated Transport Company for your area will contact the preferred delivery contact provided via phone or text to arrange delivery. Upon approach the transport company will make contact approximately half an hour ahead of delivery taking place to ensure both parties are prepared. Once on location the delivery will take place.
Our Transport Companies will perform a white glove service on delivery. White glove entails a full unpack, assemble, product placement and rubbish removal. All steps are taken with care and pride to ensure that any damages are avoided. Please inspect all deliveries before signing to accept the order.
HOW DOES DELIVERY PROCESS WORK FOR HOMEWARES?
Once dispatched from our supplier the carrier will deliver your order to your specified delivery address during business hours and orders must be signed for. Please ensure your delivery address is available during business hours.
HOW LONG FROM PLACEMENT OF ORDER ARE GOODS PICKED AND DISPATCHED?
Once the order has been paid, confirmed and processed We will pick and pack items within 48 hours of placement of order.
Orders are dispatched depending on the location.
CAN I PICK UP FROM The WAREHOUSE?
Yes, if you prefer to pick up items, please ensure to make prior arrangements with either the warehouse or your sales consultant.
WHAT IS ‘WHITE GLOVE’ DELIVERY?
All furniture orders come with our premium white glove service which includes full unpack of your goods, assembly, product placement and rubbish removal.
FREE FREIGHT
Tempo Interiors offer free freight on orders (metro deliveries) of $5,000 and above and capped freight at $170 on orders below $5,000 This is inclusive of GST. Metro covers deliveries to all suburbs within a 30 Kilometer radius of Brisbane, Sydney and Melbourne cities. All deliveries outside the metro area require a quote from Tempo Interiors.
HOW IS FREIGHT CALCULATED?
Freight is determined on several different aspects, these include size, location and frangibility. It is important to remember that freight is quoted based on ground level access, Deliveries into high rise units or access via stairs and lifts are considered an additional service and may incur further charges that will alter the freight quote.
TO AVOID ANY ADDITIONAL CHARGES, IT IS IMPORTANT TO ASK YOURSELF THE FOLLOWING QUESTIONS:
WHAT TO DO WHEN THE TRANSPORT COMPANY ARRIVES?
It’s very important that once the product has arrived that you thoroughly check items prior to signing for it. Any damages that may be found need to be reported on the spot and the transport company will return order for Tempo Interiors to revise.
During the quality control process the warehouse team insert a card into every box, that card will provide all necessary steps to undertake if stock arrives damage.
Please note all items must be personally inspected upon unpacking, as once the delivery is signed for claim of damage and faults may not be accepted by the carrier.
WHAT HAPPENS IF DELIVERY DOESN'T ARRIVE?
In the rare event that your delivery doesn’t arrive please contact Customer Care on 02 9960 2844, they will then track down order and resolve accordingly.
WHAT HAPPENS IF MY PRODUCT ARRIVES BROKEN?
During the quality control process the warehouse team insert a card into every box, that card will provide all necessary steps to undertake if stock arrives damage.
Please note all items must be personally inspected upon unpacking, as once the delivery is signed for claim of damage and faults may not be accepted by the carrier.
Please contact Customer Care on 02 9960 2844 for all further information.
DELIVERY TIMELINES
FURNITURE | Hunter & Co & Aussie Home Removals
Sydney Metro 2 Weeks
FURNITURE | INBOX
Melbourne Metro 2-3 Weeks
FURNITURE | Swift or DJ Lindsay
Brisbane & Gold Coast Metro 1-2 Weeks
FURNITURE | Anything and everything
Sunshine Coast Region 1-2 Weeks
FURNITURE | Pedemonts Transport
Adelaide Metro 3+ Weeks
Perth Metro 4+ Weeks
Please Note: All Regional areas require a Quote for all carriers. Contact your sales consultant for more information.
HOMEWARES | Partner Carrier Fastway or Startrack
Brisbane 1-3 Business Days
Sydney 1-4 Business Days
Melbourne 3-5 Business Days
Adelaide 3-6 Business Days
Perth 4-7 Business Days
