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A sofa has to work on an ordinary Tuesday evening, when everyone wants their preferred seat, as well as when the room is beautifully arranged for guests. Its proportions influence how you move through the living room. Its depth and cushions determine whether you can settle comfortably. Its upholstery has to suit the way the household actually lives.
If you are considering custom sofas in Sydney, the most useful starting point is a clear brief. Before choosing a fabric or falling for a particular shape, work out what your current seating gets right, what you would change and what the room needs from its next sofa.
At Tempo Interiors, we offer custom-made furniture and sofas from leading manufacturers, with design and decoration guidance to help bring the selections together. Here is how to prepare for that conversation, from the first room measurements to the details worth confirming before an order.
Custom furniture is worth considering when the choices available off the floor leave a specific problem unresolved. Perhaps the sofa that fits your wall has very little usable seating. Perhaps a generous lounge overwhelms the room, or the shallow seat you enjoy feels uncomfortable for someone taller.
Write a short description of the result you want. For example: “We need comfortable seating for three adults, with room to walk through to the terrace, and a back that does not dominate the view from the dining table.” That gives a designer more useful information than a photograph alone.
Separate essentials from preferences. A delivery route that cannot accommodate a large one-piece sofa is an essential constraint. A particular leg finish is a preference that may have several good alternatives. This distinction helps you spend attention and budget where they will have the greatest effect.
Keep a few reference images, but explain what you like in each. It might be the curved arm, the relaxed cushion shape or the way the sofa sits lightly in the room. Combining references without identifying these details can produce a brief with conflicting proportions.
Measure the room before deciding on the sofa length. Include door openings, windows, fixed joinery, fireplaces and the pieces of furniture that will stay. Note where people enter, where they usually sit and the route they take to adjoining rooms.
In an open-plan home, consider the sofa from every direction. A deep back that looks unobtrusive against a wall may feel substantial when it faces the dining area. A chaise may appear to fill an unused corner while actually narrowing the route to a balcony door.
Mark the proposed footprint on the floor using a floor-safe method, checking that any tape is suitable for the surface. Include the arms and back, rather than marking only the sitting area. Add the coffee table and side tables so the sofa is not being assessed in an empty room.
Then use the space. Open cupboards, draw curtains and walk through carrying a tray. Check that doors open as intended and that the room still accommodates the activities you enjoy. Do not work towards a universal clearance number at the expense of how your household moves.
A simple sketch and photographs from opposite corners are helpful starting material. Label approximate dimensions clearly, and ask which measurements need professional verification before the furniture specification is finalised.
Two sofas of the same overall length can offer quite different amounts of seating. Wide arms, thick side cushions and generous upholstery all occupy space within that length. When comparing designs, ask for the internal sitting width as well as the external dimensions.
The same distinction applies to depth. Overall depth describes the furniture footprint; usable seat depth describes the space between the front of the seat and the back cushion. A sofa can be deep externally without giving you the lounging space you expected.
Think about the people who will use it most often. Someone who likes sitting upright with feet on the floor may want a different arrangement from someone who curls up to read. If both use the room, one sofa does not have to satisfy every preference in exactly the same way. A complementary armchair or movable ottoman may help.
Seat height, cushion compression and back shape also change the experience. A dimension on paper cannot fully describe how the sofa feels once you sit down. Where possible, try relevant seating and explain what you notice. “I feel pushed forward” or “I cannot comfortably reach the back” is more useful feedback than simply saying a sofa is uncomfortable.
A straight sofa, corner arrangement and sofa with chaise each organise the room differently. Start with how many people regularly sit together and whether they want to face one another, watch television or stretch out.
A chaise provides a dedicated place to put your feet up, but that position may be less flexible when guests arrive. A sofa with a separate ottoman can allow the arrangement to change, although the ottoman needs somewhere sensible to sit when it is not in use.
For a modular design, ask how the individual sections connect, whether the configuration can change and which surfaces are finished for visibility. A drawing of several modules does not automatically mean every piece can stand alone or be rearranged in any order.
Check the handedness of a chaise or corner against an annotated plan. Descriptions such as “left-hand chaise” can be misunderstood when one person is facing the sofa and another is imagining sitting on it. A simple drawing showing the entrance and windows removes that ambiguity.
Also consider whether the sofa may move to another room later. There is no need to compromise the present room for every possible future home, but a highly specific shape deserves more thought than a straightforward rectangular piece.
Comfort is personal, and the first impression is only part of the decision. A softer seat may feel inviting initially but require more adjustment during use. A firmer seat may feel neater and easier to move on, yet be less appealing if your favourite position is curled into the corner.
Ask about the proposed seat and back cushion construction, the available options for that design and the maintenance each needs. Find out whether cushions can be turned or rotated and whether routine dressing or plumping is expected. Choose a level of upkeep you will realistically maintain.
Use your current sofa as evidence. Measure it and note whether its depth, height and arm shape work for you. If the seat feels comfortable but the back does not, record that distinction rather than dismissing the whole design.
Be clear about individual preferences without expecting an exact comfort outcome from measurements alone. A change to cushion filling or upholstery can affect the feel of an otherwise similar sofa. Ask what can be tested or compared before the final specification is approved, and which aspects must be understood through samples and drawings.
Once the shape and comfort requirements are clearer, upholstery selection becomes more focused. Consider the furniture that will remain, the flooring, curtains, rug and the light across the day. A small swatch viewed in isolation cannot show every relationship in the finished room.
Explain how the sofa will be used. Children, pets, frequent entertaining and eating in the living room all create different priorities. Ask for the care instructions and suitability of the actual fabric under consideration rather than assuming that a broad description such as “performance” resolves every concern.
Look at samples near the sofa position in daylight and under the lamps you normally use. Pay attention to texture and undertone as well as colour. A pale neutral can feel warm beside one rug and unexpectedly cool beside another.
Pattern, pile and seam placement deserve discussion before ordering. Ask how a chosen fabric will be positioned across cushions and arms, and whether its characteristics change the making requirements. Our article on choosing upholstery fabric explores the fabric questions in more detail, so you can treat this stage as part of the wider sofa brief rather than a separate decision.
Legs, arms and back height influence how substantial a sofa appears. An elevated base reveals more floor, while a low or skirted base gives a different visual weight. Neither is inherently better; the right choice depends on the architecture and the surrounding furniture.
If the sofa will sit in the middle of the room, request a view of the back as well as the front. Consider seams, upholstery finishes and how the back relates to a console, dining chairs or a nearby walkway.
Keep practical habits in the discussion. Do you rest a book on the arm, lean against it to read or need space for a side table? Will a low leg leave enough room for your preferred cleaning method? Small details become very noticeable when repeated every day.
Where a particular finish or trim matters, make sure it is recorded in the specification. Reference photographs are useful for communicating a direction, but they should not leave important choices open to interpretation.
A sofa that fits the living room still needs to reach it. For Sydney apartments, terraces and homes with changes of level, the delivery route deserves attention early in the brief.
Record door openings, corridors, stair turns, lift dimensions and any restricted approach from the street. Include fixed handrails, overhead obstructions and tight landings. Photographs can help explain the route, but they should accompany dimensions rather than replace them.
Ask the supplier or delivery specialist what information they need to assess access. The ability to angle a sofa through an opening depends on its construction and the available turning space, not just the width of the doorway. Do not assume that removable legs or separate sections solve the problem without confirmation.
For a strata building, check delivery booking procedures, permitted times, lift protection and loading arrangements with the building manager. Share relevant restrictions before the delivery arrangements are agreed.
Clarify what the delivery service includes, what access assumptions the quote uses and whether additional arrangements would change the cost. These conversations are easier before an order than when the furniture has arrived outside.
When considering bespoke sofas, compare what is actually included rather than relying on a starting price or a photograph. The design, dimensions, upholstery, cushions, finishes and delivery arrangements all need to refer to the same proposed piece.
Ask for a written specification identifying the fabric, colour, configuration and agreed dimensions. If there is a drawing, check it against the room plan and make sure the latest version is the one being approved. Record any inclusions such as scatter cushions rather than assuming they come with the sofa because they appear in an image.
Confirm the total quoted cost, payment stages and what would happen if you wanted to change a detail. Read the order terms and ask about any uncertainty before committing. A custom order can involve decisions that are difficult or costly to alter once materials or production have been arranged.
Discuss the required date honestly. A room renovation, move or family occasion can create a deadline, but manufacturing, fabric availability and delivery need to be confirmed for the particular order. Ask what the timing is based on and when you will receive updates. Avoid planning around a general lead-time estimate as though it were a confirmed delivery appointment.
Before approving the order, revisit the plan in the actual room. Check that the dimensions on the specification match the footprint you tested, including any changes made during the design conversation. A revised arm width or deeper back can affect the space around the sofa even when the intended seating capacity is unchanged.
Review the fabric reference, leg finish and cushion choices alongside one another. If samples have changed during the process, put aside superseded options so there is no confusion about the final selection. Ask for clarification wherever a drawing, written description and sample appear inconsistent.
It is also worth confirming who will be the delivery contact and whether the room needs to be cleared in advance. Plan what will happen to the existing sofa without assuming removal is included. Keeping these practical decisions with the order details helps everyone work from the same understanding.
Before commissioning a replacement, it can be useful to assess whether the existing sofa still has the right proportions and comfort. If the main issue is tired upholstery, reupholstery may be worth discussing. If the piece is the wrong size or consistently uncomfortable, changing its covering alone may not address the problem.
Ask for an assessment of the furniture and the scope of any proposed work. Comparing a new sofa with reupholstery is most useful when you understand what each option would change, what it would retain and the costs involved.
For a new piece, ask about future care, replacement cushion options and whether reupholstery is practical for the selected design. These are questions to resolve for the individual sofa, not promises to assume from the word “bespoke”.
Keeping the fabric details, approved specification and care information together will also make future maintenance conversations easier. A well-organised record is useful long after the initial excitement of delivery.
You do not need a finished design before asking for help. Bring enough information to make the discussion specific: a simple room sketch, approximate measurements, photographs, details of furniture staying in the room and a few references with notes about what you like.
Include the number of people who regularly use the sofa, your comfort preferences, the budget you want to work within and any timing or delivery constraints. If two people want different things, say so at the beginning. That is a design question to work through, rather than a detail to resolve after the sofa is selected.
At Tempo Interiors, we can help you consider custom-made sofas within the broader furniture and decoration of your home. Explore our bespoke furniture and upholstery service, or arrange an appointment at our Mosman studio to discuss your ideas and selections. Design consultations are paid; please ask about the appropriate service and fee when booking.
The best brief gives every important decision a place: how the sofa fits, how it feels, how it is finished and how it reaches your room. With those questions considered together, you can approach a custom sofa with a clearer sense of what you are choosing and why it will work for your home.
SHIPPING
At Tempo Interiors we offer two different types of delivery, determined by the products in your order to ensure a great delivery experience.
We use specialist furniture removalist companies for all larger furniture items. Homewares and accessories are sent by Fastway carrier, rugs are sent by Startrack. Please note that multiple product orders are charged according to the product with the highest delivery type.
HOW DOES THE DELIVERY PROCESS WORK FOR FURNITURE?
Once items are dispatched, our allocated Transport Company for your area will contact the preferred delivery contact provided via phone or text to arrange delivery. Upon approach the transport company will make contact approximately half an hour ahead of delivery taking place to ensure both parties are prepared. Once on location the delivery will take place.
Our Transport Companies will perform a white glove service on delivery. White glove entails a full unpack, assemble, product placement and rubbish removal. All steps are taken with care and pride to ensure that any damages are avoided. Please inspect all deliveries before signing to accept the order.
HOW DOES DELIVERY PROCESS WORK FOR HOMEWARES?
Once dispatched from our supplier the carrier will deliver your order to your specified delivery address during business hours and orders must be signed for. Please ensure your delivery address is available during business hours.
HOW LONG FROM PLACEMENT OF ORDER ARE GOODS PICKED AND DISPATCHED?
Once the order has been paid, confirmed and processed We will pick and pack items within 48 hours of placement of order.
Orders are dispatched depending on the location.
CAN I PICK UP FROM The WAREHOUSE?
Yes, if you prefer to pick up items, please ensure to make prior arrangements with either the warehouse or your sales consultant.
WHAT IS ‘WHITE GLOVE’ DELIVERY?
All furniture orders come with our premium white glove service which includes full unpack of your goods, assembly, product placement and rubbish removal.
FREE FREIGHT
Tempo Interiors offer free freight on orders (metro deliveries) of $5,000 and above and capped freight at $170 on orders below $5,000 This is inclusive of GST. Metro covers deliveries to all suburbs within a 30 Kilometer radius of Brisbane, Sydney and Melbourne cities. All deliveries outside the metro area require a quote from Tempo Interiors.
HOW IS FREIGHT CALCULATED?
Freight is determined on several different aspects, these include size, location and frangibility. It is important to remember that freight is quoted based on ground level access, Deliveries into high rise units or access via stairs and lifts are considered an additional service and may incur further charges that will alter the freight quote.
TO AVOID ANY ADDITIONAL CHARGES, IT IS IMPORTANT TO ASK YOURSELF THE FOLLOWING QUESTIONS:
WHAT TO DO WHEN THE TRANSPORT COMPANY ARRIVES?
It’s very important that once the product has arrived that you thoroughly check items prior to signing for it. Any damages that may be found need to be reported on the spot and the transport company will return order for Tempo Interiors to revise.
During the quality control process the warehouse team insert a card into every box, that card will provide all necessary steps to undertake if stock arrives damage.
Please note all items must be personally inspected upon unpacking, as once the delivery is signed for claim of damage and faults may not be accepted by the carrier.
WHAT HAPPENS IF DELIVERY DOESN'T ARRIVE?
In the rare event that your delivery doesn’t arrive please contact Customer Care on 02 9960 2844, they will then track down order and resolve accordingly.
WHAT HAPPENS IF MY PRODUCT ARRIVES BROKEN?
During the quality control process the warehouse team insert a card into every box, that card will provide all necessary steps to undertake if stock arrives damage.
Please note all items must be personally inspected upon unpacking, as once the delivery is signed for claim of damage and faults may not be accepted by the carrier.
Please contact Customer Care on 02 9960 2844 for all further information.
DELIVERY TIMELINES
FURNITURE | Hunter & Co & Aussie Home Removals
Sydney Metro 2 Weeks
FURNITURE | INBOX
Melbourne Metro 2-3 Weeks
FURNITURE | Swift or DJ Lindsay
Brisbane & Gold Coast Metro 1-2 Weeks
FURNITURE | Anything and everything
Sunshine Coast Region 1-2 Weeks
FURNITURE | Pedemonts Transport
Adelaide Metro 3+ Weeks
Perth Metro 4+ Weeks
Please Note: All Regional areas require a Quote for all carriers. Contact your sales consultant for more information.
HOMEWARES | Partner Carrier Fastway or Startrack
Brisbane 1-3 Business Days
Sydney 1-4 Business Days
Melbourne 3-5 Business Days
Adelaide 3-6 Business Days
Perth 4-7 Business Days